Terms of Service

1. Acceptance of Terms

Konektribo Innovations Inc. (“Tribo,” “we,” “us,” or “our”) provides the Tribo mobile application, website, and related services (collectively, the “Service”) to clubs, districts, community associations, and other organizations (each, an “Organization”) and their authorized members.

By creating an account, subscribing to the premium tier, or otherwise using the Service, you agree to these Terms of Service (the “Terms”). If you are accepting these Terms on behalf of an Organization, you represent that you are authorized to bind that Organization. If you do not agree, do not use the Service.

2. License to Use Tribo

Subject to these Terms and payment of the applicable fees, Tribo grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the Tribo app on devices you own or control, solely for your Organization’s internal, non-commercial operations.

You may not, and may not permit anyone else to:

• copy, modify, or create derivative works of the Service;
• reverse engineer, decompile, or attempt to extract the source code of the app, except where this restriction is prohibited by law;
• rent, lease, sell, sublicense, or otherwise transfer your license or seats to any third party outside your Organization;
• remove or obscure any proprietary notices, or use the Service to build a competing product.

The core Platform license lasts for as long as you maintain a Tribo account in good standing and terminates automatically if these Terms are breached. Premium features are limited to the term of your active premium subscription, if any.

3. Accounts & Eligibility

You must be at least 18 years old and capable of forming a binding contract to use the Service. You are responsible for keeping your account credentials confidential and for all activity that occurs under your account. Notify us promptly at our contact page if you suspect any unauthorized use.

4. Organizations, Admins & Members

The Service is administered at the Organization level. An Organization designates one or more administrators (“Admins”) who manage seats, content, and members.

• Adminsare responsible for how seats are allocated, for content published through the Megaphone, and for ensuring members are authorized to access the Organization’s data.
• Membersmust use the Service in line with both these Terms and their Organization’s own rules.
• Tribo is not responsible for disputes between an Organization, its Admins, and its members, including disputes over seat allocation, removal, or membership status.

5. Acceptable Use

You agree not to use the Service to:

• violate any law, or infringe the rights of any person or Organization;
• upload or transmit unlawful, harassing, defamatory, or misleading content;
• access another Organization’s data without authorization, or scrape, harvest, or misuse member directories;
• distribute malware, attempt to disrupt the Service, or circumvent its security or subscription controls;
• impersonate any person or misrepresent your affiliation with an Organization.

6. The Free App & Premium Subscription

The Tribo app is free to download and use. Every member gets full access to the core Platform (verified Digital ID, private community feed, member chat, and the trusted marketplace) at no cost.

Premium features are available through an optional monthly or annual premium subscriptionthat any member may purchase in-app. Third-party sponsors may additionally fund Tribo Points for the organizations they support, subject to a separate agreement with Konektribo Innovations Inc. Payments are processed by our third-party payment provider, PayMongo; by purchasing, you also agree to PayMongo’s applicable terms.

• Subscription fees are quoted and charged in Philippine Pesos (₱). Monthly subscriptions bill for one month at a time; annual subscriptions bill once per year, in advance.
• Upon successful payment, the purchasing member’s account unlocks the premium tier for the corresponding term.
• Except where required by law, subscription fees are non-refundable once the corresponding premium period has started.
• Tribo may change its subscription prices on a prospective basis; changes do not affect a subscription term already paid for.

7. Renewals & Cancellation

Premium subscriptions run for either a monthly or an annual term selected at purchase. Renewals are handled through the in-app subscription screen. A successful renewal payment extends the subscription by another term of the same length.

If a subscription is not renewed before it expires, the account reverts to the free tier and premium features become unavailable until a new subscription is purchased. Core Platform access remains free at all times. You may choose not to renew at any time; non-renewal is the means of cancellation. Expiry does not entitle you to a refund of fees already paid for the current term.

8. Intellectual Property

The Service, including its software, design, branding, and the “Tribo” name and logo, is owned by Tribo and protected by intellectual-property laws. These Terms grant you a license to use the Service, not any ownership of it.

Your Organization retains ownership of the content and data it submits to the Service (“Customer Content”). You grant Tribo a limited license to host, process, and display Customer Content solely as needed to operate and support the Service.

9. Privacy

Our handling of personal data is described in our Privacy Policy, which forms part of these Terms. By using the Service, you acknowledge that personal data will be processed as described there, including under the Philippines Data Privacy Act of 2012.

10. Disclaimers

The Service is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, Tribo disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or completely secure.

11. Limitation of Liability

To the maximum extent permitted by law, Tribo will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, revenue, or goodwill, arising out of or related to your use of the Service. Tribo’s total aggregate liability for any claim relating to the Service will not exceed the amount your Organization paid to Tribo in the twelve (12) months preceding the event giving rise to the claim.

12. Termination

You may stop using the Service at any time. Tribo may suspend or terminate your access if you breach these Terms, fail to pay applicable fees, or use the Service in a way that risks harm to Tribo, other users, or the public. Provisions that by their nature should survive termination, including intellectual property, disclaimers, limitation of liability, and governing law, will survive.

13. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you through the app or website and update the “Last updated” date above. Your continued use of the Service after the changes take effect constitutes acceptance of the revised Terms.

14. Governing Law

These Terms are governed by the laws of the Republic of the Philippines, without regard to its conflict-of-laws rules. The courts located in the Philippines will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service.

15. Contact Us

Questions about these Terms can be sent to our team through the contact page.

16. Points Systems

Tribo operates two distinct point systems inside the Platform: Rank Points(which track attendance, contributions, and service activity and drive a member’s rank) and Tribo Points (credits used to fund member recognition and Platform utility).

16.1 On-Platform Only

Tribo Points live exclusively inside the Tribo Platform and are used only within it. They are not cash. They cannot be redeemed for cash. Distribution and use of Tribo Points stays entirely within the Tribo ecosystem.

16.2 Distribution and Use

Authorized officers, meaning Club Presidents, District Officers, and sponsor teams, may distribute Tribo Points to members in recognition of service, attendance, or contribution. Members use the Tribo Points they have received on the Marketplace to pay Platform fees when posting a listing and to purchase visibility boosts for a listing.

Tribo Points are not used to purchase goods on the Marketplace. Buyers and sellers arrange item payment between themselves outside the app. Tribo Points cover only the Platform fees described above.

Receiving Tribo Points increases a member’s rank, because received Tribo Points count toward total recognition. Spending Tribo Points on Marketplace posting fees or visibility boosts does not reduce rank; recognition earned stays earned.

16.3 How Tribo Points Are Funded

Tribo Points enter circulation through two paths:

• Sponsorship.An organization may be sponsored by a third party that funds Tribo Points for that organization’s members. Sponsored organizations receive Tribo Points into their wallet at a fixed rate per member onboarded, drawn from the sponsor’s wallet.
• Individual top-up.An individual member may purchase Tribo Points for their own wallet through the Platform’s in-app top-up flow, subject to availability in your region.

Free-tier organizations do not have a Tribo Points economy. No Tribo Points are minted for members of a free-tier organization until one of the funding paths above is activated.

Any payment to Konektribo Innovations Inc. under either funding path is a service fee for the provision and maintenance of the Platform. The purchaser does not retain a redeemable balance with Konektribo Innovations Inc.

16.4 No Expiry, No Property Right

Tribo Points have no expiration date and are non-refundable once distributed. Konektribo Innovations Inc. reserves the right to suspend, revoke, or adjust Tribo Points balances in cases of fraud, abuse, account termination, or to remediate technical errors.